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Public Service Reform
| Funder | U.S. Agency for International Development |
|---|---|
| Recipient Organization | Information Systems Agency of Armenia Foundation |
| Country | Armenia |
| Start Date | May 16, 2024 |
| End Date | Jun 05, 2027 |
| Duration | 1,115 days |
| Number of Grantees | 4 |
| Roles | Recipient |
| Data Source | US Foreign Aid |
| Grant ID | 225421-76 |
Grant Description
Service delivery is a core component of the Armenian Governments strategy on Public Service Reform.
The strategy calls for introduction of improvements to citizen service delivery with the goal of making government services citizen centric, including adoption of transparent mechanisms for collecting and evaluating feedback and accountable governance.
The Information Systems Agency of Armenia is supporting the reform project through managing the delivery of 12 pilot life event digital transformation projects working in collaboration with Armenian ministries to coordinate the projects, carry out research and deliver tangible results to citizens, in line with the digital architecture of Armenia.
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Information Systems Agency of Armenia Foundation
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