Client Services and IT Demand Management

$6.33M USD

Funder	U.S. Agency for International Development
Recipient Organization	Metaphase Consulting
Country	World
Start Date	Dec 20, 2022
End Date	May 26, 2024
Duration	523 days
Number of Grantees	38
Roles	Recipient
Data Source	US Foreign Aid
Grant ID	`220337-76`

Grant Description

Support client services by managing the intake and demand management of new technology needs from missions/bureaus/independent offices.

Advocates for existing solutions and IT standards and serves as subject matter experts by educating customers on processes, policies, and procedures by playing a critical role in communicating, documenting requirements, and coordinating requests.